Returns & Exchanges

Exchange - In the case of an exchange, please forward us your original confirmation email and include a brief description of the chosen product and relevant details (size, colour) which you would like to exchange your current purchase for, via Upon receipt of your original product, we will send your replacement at no additional charge.

* The return of the original item(s) is still your responsibility.

Online Returns - If you wish to Return your online purchases please email us at with a brief explanation to why you are seeking a refund. Then please follow the steps below.

  • Return items within 14 days of receipt.
  • Ensure that you include your printed email confirmation along with the parcel you are returning.
  • Ensure items are unworn/unused and in a re-saleable condition.
  • Ensure items are in correct or similar packaging to avoid damage.
  • Please note that due to hygiene reasons we can not accept refunds or exchanges on underwear.

Please return to:

Returns Deparment

Regent Tailoring
73 New Street
SP1 2PH 
United Kingdom

Please Note:

- Delivery charges will not be refunded

- The cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. We cannot be held responsible for damage or loss of the item during its journey. - Refunds will be made to your account via our secure system within 5 working days of satisfactory receipt of goods.

Regent Tailoring reserve the right to make changes to their policies at any time and without notification.