Our privacy policy explains how we collect and process your personal data via www.regenttailoring.co.uk.

Welcome to REGENT TAILORING LTD (“we”, “us” or “our") are committed to protecting the privacy of our site visitors and customers. This Privacy Policy explains how we collect, use and protect your personal data. By accessing regenttailoring.co.uk you consent to the practices outlined in this policy.

If you need to email us about anything related to this privacy notice, you can email us at help@regenttailoring.co.ukor you can write to us at 73 New Street, Salisbury, SP1 2PH.

Personal Information

Data that is collected in used in accordance with the Data Protection Act 1998.

Here is a sample of the information gathered, including but not limited to: contact details (email, phone, and shipping address), payment information (credit card and billing address), demographic data (age, gender), and purchase history.

How the information is used

We collect Information so that we can take payments, set up accounts, arrange delivery's, prevent fraud, handle complaints, reply to inquiries, personalise experiences, analyse website use, deliver content and ads and ensure legal compliance.

Disclosure of Information

We may share your personal data with trusted service providers, professional advisers, government bodies and third parties in accordance with the law. Our third-party partners are required to respect the security of your data and only process it for specified purposes following our instructions.

Lawful Ground of Processing

Under GDPR, we only process personal data if we have lawful grounds to do so. For customer data and prospect data obtained through enquiries, we process for contract fulfillment and our legitimate interests. For marketing and user data, we process to measure effectiveness and improve our business. For technical data, we process to analyse website usage. For legal compliance and record keeping, we process as necessary. We do not collect sensitive or criminal data, and we do not conduct automated decision making.

Data Security

We have strict security measures in place to protect your personal data from accidental loss, misuse, or unauthorised access. Only authorised employees and partners with a business need can access your data, and they are required to maintain confidentiality and only process it according to our instructions. If a data breach is suspected, we have procedures to address it and will inform you and any relevant regulators as necessary.

Data Retention

We keep personal data only as long as necessary, based on its amount, nature, sensitivity, potential risk, and processing purposes. Tax laws require some information for six years.

Legal Rights

Have questions about your personal data? You have rights to access, correct, delete, restrict, transfer, object to processing, and withdraw consent. Learn more here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/. Contact us at help@regenttailoring.co.uk for assistance.

Cookies & Tracking

Cookies are employed to enhance the shopping experience. These small data pieces are stored locally on your computer by the browser. They enable you to keep the content of your shopping basket between visits, without the storage of any personal identifying information.

If you would prefer to limit your use of cookies you can manage your preferences in your browser settings.

Marketing Preferences

Your personal data may be used for marketing communications, with your consent or for our business growth. Email/text marketing communications may only be sent if you have purchased from us or agreed to receive them. You can opt out at any time. Express consent is needed for third-party marketing. Unsubscribe by emailing help@regenttailoring.co.uk or using the unsubscribe button at the bottom of our emails. Opting out does not apply to personal data provided due to other transactions.