Our privacy policy explains how we collect and process your personal data via www.regenttailoring.co.uk.

Regent Tailoring LTD (“we”, “us” or “our") are committed to protecting the privacy of our site visitors and customers. This Privacy Policy explains how we collect, use and protect your personal data. By accessing regenttailoring.co.uk you consent to the practices outlined in this policy.

If you need to email us about anything related to this privacy notice, you can email us at hello@regenttailoring.co.uk or write to us at 73 New Street, Salisbury, SP1 2PH.

 Personal Information 

Data that is collected is used in accordance with the Data Protection Act 2018.

Here is a sample of the information gathered, including but not limited to: contact details (email, phone, and shipping address), payment information (credit card and billing address), and purchase history. We do not knowingly collect personal data from children under the age of 16.

How the information is used

We collect Information so that we can; take payments, set up accounts, arrange deliveries, prevent fraud, handle complaints, reply to inquiries, personalise experiences, analyse website use, deliver content and ads and ensure legal compliance. We use a trusted service called Mailchimp to manage our email and SMS marketing communications. They are only aware of the data that you yourself provides us with (such as your name, phone number) and Mailchimp will process your data on our behalf and are contractually obligated to keep your information secure and only use it for purposes we specify (such as marketing, communications and data analysis). 

You reserve the legal right to opt out of marketing communications at any time by emailing at us at hello@regenttailoring.co.uk

Disclosure of Information 

We may share your personal data with trusted service providers, third parties and if we are obligated by the law, or to protect the rights, property or safety of Regent Tailoring LTD, our customers and others. Our third-party partners are required to respect the security of your data and only process it for specified purposes following our instructions.

Lawful Ground of Processing

Under GDPR, we only process personal data if we have lawful grounds to do so. For customer data and prospect data obtained through enquiries, we process for contract fulfilment and our legitimate interests. For marketing and user data, we process to measure effectiveness and improve our business. For technical data, we process to analyse website usage. For legal compliance and record keeping, we process as necessary. We do not collect sensitive or criminal data, and we do not conduct automated decision making.

Data Security 

We have strict security measures in place to protect your personal data from accidental loss, misuse, or unauthorised access. Only authorised employees and partners with a business need can access your data, and they are required to maintain confidentiality and only process it according to our instructions. If a data breach is suspected, we have procedures to address it and will inform you and any relevant regulators as necessary.

Data Retention 

We keep personal data only as long as necessary, based on its amount, nature, sensitivity, potential risk, and processing purposes. Tax laws require some information for six years.

Legal Rights 

Have questions about your personal data? You have rights to access, correct, delete, restrict, transfer, object to processing, and withdraw consent. Learn more here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/. Contact us at hello@regenttailoring.co.uk  for assistance.

Cookies & Tracking

Cookies are employed to enhance the shopping experience. These small data pieces are stored locally on your computer by the browser. They enable you to keep the content of your shopping basket between visits, without the storage of any personal identifying information.

If you would prefer to limit your use of cookies you can manage your preferences in your browser settings. 

Marketing Preferences 

Your personal data may be used for marketing communications, with your consent or for our business growth. We may send you marketing communications via email or SMS if you have made a purchase or if you have opted to receive them. You can opt out at any time. Express consent is needed for third-party marketing. Unsubscribe by emailing hello@regenttailoring.co.uk  or using the unsubscribe button at the bottom of our emails. Opting out does not apply to personal data provided due to other transactions.